FAQ’s

Shipping

How much is shipping?

U.S. (including Hawaii and Alaska) Ground Shipping: $15.00

International: $50.00

Expedited Shipping: Rates may vary, please call us at 763-425-7789 for rates.

Returns

How long do I have to return an item?

We offer a 30-day money back guarantee on all our products.

*Please note laser barriers are excluded from this offer.

How do I return an item?

Contact us through email at sales@innovativeoptics.com or give us call at 763-425-7789 .

Cleaning

How do you clean the products?

Proper cleaning procedures vary, see our cleaning recommendations here: Cleaning and Disinfecting.pdf

Visibility

What does VLT mean?
VLT stands for Visible Light Transmission. The lower the VLT, the less visible light comes through and vice versa. Some people prefer dark lenses (lower VLT) because they have light sensitivity.
What colors can we see? Can we see pigment?
Each lens has different properties and colors. In general, it is best to decide what treatment you are needing the eyewear for. For example, when you are treating veins—you need to clearly see the difference between red, purple, and blue veins.

OD (Optical Density)

What is Optical Density?

Optical Density is the protection factor provided by a filter. Each unit of OD represents a ten-fold increase in protection. Select a filter that is equal to or greater than the OD needed.

Use this free calculator to determine the OD: https://www.lia.org/evaluator/od.php

References

USC Environmental Health & Safety . (2017, July). FactSheet Laser Safety Eyewear . Los Angeles.

Laser Wavelengths

Is there an eyewear option that protects for all wavelengths?

This is a two-part answer.

Medical: First, IPL eyewear and laser eyewear are always treated separately, so there is not one option that covers everything. Second, we do offer specialty eyewear (C-Series) which can cover all the wavelengths you are using at one time.

Dental: We do offer a lens that covers all dental wavelengths and curing lights.

Frames

What is your most popular frame?
The 701 frame is the most popular because it fits most face types and fits over prescription eyewear. 
What would fit with my Loupes?
Contact our office to find the best options for you.

Accessories and Barriers

Are laser curtains and barriers necessary in an open operatory?
Yes, contact us to discuss.